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Before using the XEMII services, the platform user must accept the terms of use ensuring their perfect understanding. By clicking on the "Accept" option at the end of this page, the USER will agree to that term by accepting and linking to it.
SITE is not allowed to be used by persons under 18 and USERS with tax domicile in the United States of America.
TERMS AND CONDITIONS OF USE
These Terms of Use ("TERMOS") are the access and use rules of the XEMII website and application, which are owned by XEMII Digital Services Ltdda( XEMII ), registered under CNPJ No. 44.868.835/0001-33, and based at Alameda Santos 700, Bela Vista – St. Paul/SP, CEP 01418-200.
Here you will find the rules and procedures governing the relationship between you and us from XEMII by accessing our SITE. By accessing it, you, USER, adhere to the rules of use and behaviour described in this TERM and undertake to respect them.
I. DEFINITIONS
· SITE: It's the electronic page developed and/or maintained by XEMII over the Internet and registered under the www domain.XEMII.with, and from the mobile device app available on the Apple Store and Play Store.
· SERVICES: XEMII through its SITE provides services to
There's no consulting on investments in that asset or any kind of asset.
· USER OR USERS: all persons who access or use the SITE provided by XEMII, with extensive civil capacity for the practice of civil acts, thus being able or not to accept this term and its terms and conditions, as well as the Privacy Policy.
· PERSONAL DATA OR PERSONAL DATA: any information that may lead to the direct or indirect identification of a natural person ("Title" or "Data Holder"). The concept includes (but is not limited to) name, e-mail, RG, CPF, any kind of identity document, phone, record data, address, image of people, among others.
· PRIVACY POLICY: means the standards and guidelines applicable to all USERs individuals using the XEMII SERVICES and SITE in relation to the processing and use of personal data and information.
· COMPLIANCE POLICY: means the rules and guidelines applicable to all USERs in the fight against money laundering, corruption and financing of terrorism.
II. GENERAL CONDITIONS OF USE
2.1. The USER, in accepting this term, understands and accepts that this term may be modified as necessary at any time, with its full responsibility as periodic verification, especially before using the SITE.
2.2. XEMII can inform USER, via SITE and/or by e-mail,
on any relevant changes made to the TERM. In this sense, the THERMO will also indicate the date of the last amendment.
2.3. In the event that the USER has any objection to any provision specified in this TERM, even if it is subsequent to its acceptance, the USER shall immediately discontinue the use of the SITE, as indicated in this document.
2.4. Before you use XEMII services, USARlO, you must understand what Cryptoactive is, as well as have some knowledge of the market and take risks into account. We understand that the value of Cryptoactives can change over time and that the USER is aware of this circumstance and accepts it on his own and risk, consciously and informally.
2.5. XEMII provides buy-and-sell cryptocurrency brokerage services and does not conduct any investment consulting on that or any kind of asset. Therefore, intermediate operations through the SITE are entirely the responsibility of the USER.
2.6. Legal persons, represented by natural persons, when they are not legal representatives of the company (in accordance with their existing constituent acts), shall have access to the SITE conditional on the provision of the relevant authorizations by the legal persons to whom they are bound.
2.7. XEMII may at any time perform updates on the SITE whenever it wishes, or is required, as it may no longer be available, updated or even discontinued at any time. In the event of a discontinuation of the SITE, USERS will be informed in advance of 60 days.
2.8. The processing schedule for the requested bank transactions is 9:00 a.m. to 5:00 p.m. (banking schedule) Monday through Friday, except holidays. Now.
Cryptoactive transactions can be carried out by USERs, by means of:
Possession of balance at any time through SITE.
2.9. Tariffs and commissions will be charged according to the table provided on the https://xemiiex.com/suporte/taxas-e-limites/taxas-e-prazos-paratransacoes.
III. RECORD AND PERSONAL IDENTIFICATION
3.1. Following the XEMII Compliance POLICIES, for the use of the SITE, it is necessary to make a record, informing your personal information and address, and at least submitting identification documents by requesting additional documents, such as income proofs.
3.2. Once the USER record is approved, your personal account will be created, which can be accessed via login and password. Access data is personal and non-transferable, and it is the sole responsibility of the USER to use and guard it safely, responsibly and in good faith.
3.3. The USER is solely responsible for all activities carried out on your account and/or by your password.
3.3.1. USER shall notify XEMII immediately of any unauthorized use of its account and/or password, as applicable, or of any security breach related to SERVICE, account and/or password; and (ii) exit its account and log-off after the end of each account.
3.4. Only one USER account is allowed on the site. In the event that XEMII identifies the existence of more than one account on behalf of the same USER, XEMII reserves the right to suspend one or all of the accounts, in such a manner as to...
temporary or definitive, even if they are to be cancelled,
without giving prior notice to USER.
3.5. The information provided by the USER is your sole responsibility and will be handled and protected in accordance with the Privacy Policy. In the event of any irregularities in the filing of the record, omission of information, misinformation or wrong filling, XEMII may suspend USER access to the record area until the situation is settled, or even cancel the account.
3.6. The record on the XEMII website is free, however, validation of the data is required for the use of the SERVICES. In this regard, XEMII may conduct data verification procedures and request the USER to submit additional documents and information in accordance with its compliance policy. The XEMII may refuse a record without having to submit a statement of reasons.
3.7. The USER accepts and agrees that any transaction should be carried out so and only by the holder of the record, and the use of third-party data in the conduct of the record and/or transactions is blocked.
IV. OPERATION OF THE SITE
4.1. The SITE and the XEMII application, referred to as the SITE, is intended to mediate the purchase and sale of cryptocurrencies between the users of the SITE, through purchase and sale orders. The cryptoactives marketed by the SITE are listed on the page https://wwwwwww.XEMII.with/cryptomoyed. Attempting to send/receive unlisted cryptocurrencies could result in losses. Such losses shall not be the responsibility of the XEMII.
4.2. USERS will be able to make real or cryptocurrency contributions to their accounts.
on the SITE to carry out their transactions. They're called "counts" of the
USERS on the SITE the graphical indicative accounts of the actual balances and the USER Cryptoactives on the platform. The actual USER contributions should be made to XEMII through PIX. No other forms of contribution will be accepted, nor will transfers from third-party bank accounts be accepted.
4.3. In the event of confirmation of an attempt to transfer to XEMII by means of a cash deposit or by a third party other than the USER, XEMII shall cancel the deposited value, while retaining the equivalent of R$20 deposited as administrative expenses.
4.4. In the event of an unidentified cash deposit, XEMII will return the value only by a court decision proving the ownership of the funds.
4.5. Transactions relating to the purchase and sale of Cryptoactives are made by means of purchase orders and sales orders made by the USERS, respectively. Users who intend to sell their previously deposited Cryptoactive materials on the platform must register their respective purchase orders, as well as those who are interested in purchasing them must register on the site must register their respective purchase orders.
4.5.1. It's clear here that the negotiations are conducted directly between the USERS without the interference of XEMII. XEMII only acts on the offer of SITE for the negotiation and settlement of transactions.
4.6. To conduct the purchase/sale transactions on the SITE, USERS must have credits, in real or cryptocurrency, previously deposited in their accounts on the SITE. The actual/encrypted credit balances corresponding to the purchase/sale orders will be locked into the USER account until:
a) the purchase/sale transaction is consumed and the said balance is transferred to the seller/buyer USER account; or
b) in case the purchase/sale order has not been accepted and the user
buyer/seller to cancel.
4.7. Once a buyer accepts the SALES ORDER, the corresponding Cryptoactives will be transferred from the seller's USER account to the buyer's USER account. A sale operation cannot be undone or modified after its completion. Cancellation of a purchase/sale order can only be made before it is accepted by another USER.
4.8. Orders registered by USERS may be accepted by other USERS in whole or in part. If an ORDER is partially accepted, the seller USER may:
a) cancel ORDER; or
b) Keep the ORDER in place and expect other USERS to accept the remaining Cryptoactives for the same price as the ORDER.
4.8.1. It is not permitted to issue more than one SALES ORDER simultaneously for the same amount of Cryptoactive material.
4.9. XEMII may, at its sole criterion, set limits on USER inputs and transactions, as well as change them at any time, according to the parameters set by XEMII and by prior warning to USER.
4.10. In order to carry out real estate or cryptocurrency withdrawals from the SITE, the USER shall have the corresponding balance in his account and inform the bank details and Wallet address, being fully responsible for the accuracy and clarity of this information. The value of the loot will be blocked until the same is consumed, within a maximum of three (three) days for real and Cryptoactive, observing the specific period of the underlying Blockchain network of each cryptoactive.
V. USER OBLIGATIONS
5.1. The USER undertakes not to use the SITE for illicit purposes, nor to engage in money laundering, financing terrorist activities and/or organizations, drug trafficking, people and/or human organs and/or other crimes.
5.2. The USER claims to have full civilian capacity and to be over 18 years of age, being this minimum and irreplaceable condition for the use of the SITE. The USER claims to be aware that your account may be suspended or cancelled in the event of a civil disability.
5.3. The record will be made by the USER on the SITE by providing at least the following PERSONAL DATA: full name, CPF, e-mail address, bank details, photo ID.
5.3.1. XEMII may request and/or obtain other USER-related information in order to comply with legal, regulatory and/or judicial decisions, refine, prioritize and implement improvements to SERVICES, always in accordance with the relevant privacy and data protection standards.
5.4. The USER declares and ensures that all data and information provided by him to XEMII spontaneously or at the request of XEMII is true, accurate, current and complete.
5.4.1. The USER obliges himself to update his record information to XEMII, and exempts the company from any defects in the services provided from incorrect, incomplete or out-of-date information.
5.5. XEMII provides brokerage services for the purchase and sale of cryptocurrencies. In the case of a segment of risk, USARI recognizes and declares that at no time can XEMII be held liable for any loss, damage, loss and/or loss of profits that may result from the loss of the company.
eventually be suffered by him because of the transactions with
Cryptoactive through SITE.
5.6. XEMII, as well as the services provided by this one, is not a consulting firm for cryptocurrency investments. The USER is aware that the negotiations are on his own and risky, and exempts XEMII from any damage it may have caused to operate on the cryptocurrency market. XEMII strongly recommends that your USERS be informed of the operation of this segment, its development and its swing, before using the SITE SERVICES.
5.7. The USER states that he will not trace or collect data, use robots or extract any digital information about the SITE or its contents. Any use of the SITE and its contents diverging from that authorized in this instrument is permanently prohibited.
5.8. USER undertakes not to reproduce, modify, perform reverse engineering, compile, compile, compile, transmit, publish, sublicense, permit, authorize, lease, sell and/or distribute, or, in any other way not permitted in these Terms of Use, use or transfer, in whole or in any way.
VI. XEMII OBLIGATIONS
6.1. XEMII states that it uses the necessary and appropriate technical and administrative security measures to protect the data that USERS share with it from improper, unauthorized and/or illegal access. The USER acknowledges that XEMII cannot be held responsible in any way for reasons other than its best, economically reasonable efforts, as to the integrity, timeliness and accuracy of such information.
6.2. XEMII is committed to making its best efforts to allow access to the SITE for 24 hours a day, seven days.
a week. Without prejudice that SITE navigation is interrupted, limited or
suspended for performing updates or system adjustments.
6.2.1. Despite all XEMII efforts, access to the SITE, like any Internet application, is not free from problems, caused by accidental, internal or external cases, major force cases or other cases not entirely controlled by XEMII. Under these conditions, you exempt XEMII in any disputes, yours or any third party, concerning interruptions, interceptions, invasions, spread of viruses, or other illegal acts.
6.3. XEMII is committed to providing technical support for clarification of the operation of the SITE and the services offered. It is up to USER to have prior knowledge of the use of the computer and its functions, as well as the operating system under which the system will be used. The appropriate configuration of the computer and/or mobile device with regard to the use of the SITE and the proper operation of the said computer is still presumed. In addition, the XEMII Technical Support does not address issues such as Internet connection, internal network and USER mobile computers/devices.
6.3.1. Technical support will respond to USER Monday through Friday, on business hours, via e-mail provided on the SITE, with XEMII committing itself to providing a response to requests for up to 05 business days, counting the call made by USER.
VII. INTELLECTUAL PROPERTY
7.1. All intellectual property rights relating to the SITE belong to XEMII, being granted to USER only the limited right of use of the interface for the enjoyment of the SERVICES provided by it.
7.2. The SITE may be temporarily suspended for maintenance reasons. The
USER since now agrees with modifications, implementation of new resources, tools, improvements or corrections on the SITE, and that these will also remain the sole and exclusive property of XEMII . Misuse of any content or marks of XEMII is prohibited.
VIII. LIMITATION OF LIABILITY
8.1. XEMII is committed to performing a reliable and secure SERVICE, however, it cannot be held responsible for (i) results produced by SITE, should it be affected by any kind of invasion/external/internal attack, virus or malfunction, data corruption, data theft; (ii) any fault arising exclusively from USER; (iii) integration of SITE with any third-party or USER software; (iv)Damage or damage resulting from administrative, managerial or commercial decisions taken by USER based on information provided by SITE; (v) problems in the USER physical and logical network; (vi) any liability for any loss or damage, loss or loss, or loss of profits or loss of profits, the causes of which may be attributed directly or indirectly to the supply, use or performance of the SITE; (vii) events defined in civil law as accidental or force majeure; (viii) dangerous and/or inappropriate use of SITE; (ix) technical factors that make it impossible to transfer and/or download SITE information, including Internet problems and/or other problems. (x) Delays from the transaction validation deadline in the underlying Blockchain networks.
8.2. In the event of suspicion of fraud or any other unlawful activity, XEMII may, in addition to using the legal measures that may, at the effective time of termination, retain any funds from USARI until the conclusion of its investigations or even close its investigation.
8.3. XEMII reserves the right to refuse the purchase request and to return the value transferred by USERS, as well as to cancel their accounts in the event of any indication of:
a) false, inaccurate, incomplete or misleading information provided by
USER;
b) indications of fraud;
c) no provision of additional information and/or documents after 3 days of application, without response from USER;
d) bad faith;
e) violation of any of the terms of this TERM;
f) use of the SERVICE in disagreement with the legislation;
g) USER involvement in fraudulent or illegal conduct;
IX. PRIVACY
9.1. The details of XEMII's privacy policy are listed in the Privacy Policy. By using the SITE, as well as agreeing to this Terms of Use, the USER agrees with the XEMII Privacy Policy and declares and accepts that the USER may collect and use the USER's personal data and information as outlined in the Privacy Policy, in accordance with the Act.709/2018.
X. FINAL CONSIDERATIONS
10.1. The USER may request the cancellation of your account at any time. In this case, any balance, whether in real or in cryptocurrency, should be transferred to another account to be notified by USER. XEMII reserves the right to maintain mandatory custody information.
10.2. In the event of a suspension of the account on suspicion of fraud or illegality, the balances may be blocked, without prejudice to the adoption of lawful measures.
10.3. The inability or mere liberalization to enforce any provisions of this TERM does not constitute waiving of rights, and may be required to comply at any time.
10.4. In case any provision of this term is deemed impracticable or invalid,
that provision shall be invalidated in isolation and shall not affect the rest of the provisions.
10.5. This TERM and the relationship between the Parties shall be governed by the laws of the Federative xemii, mainly the Civil Code and the Consumer Protection Code.
10.6. The Parties shall elect the St. Paul County Forum as the sole authority to resolve any disputes and/or claims involving the Parties in relation to the SERVICE.
10.7. The USER agrees with that term, accepting and binding on him, and the XEMII Privacy Policy.
XEMII understands that privacy is a very important issue. Regardless of whether the user is a customer, collaborator, service provider or visitor to our website and/or mobile app and/or third party APIs (hereinafter referred to as "Applicative").
Before you use our products, we recommend you read this Privacy Policy, as well as Terms of Use, and Compliance Policy. The user can only use our Application and Services if he agrees to such policies. In the same way, if the user is our collaborator, service provider or maintains any other kind of relationship with XEMII, know that you can only initiate that relationship if you agree to this Privacy Policy.
This policy is divided by themes, all referenced below. We recommend that everyone read:
1. Introduction
2. DEFINITIONS
3.WHO ARE WE?
4. WHAT PERSONAL DATA DO WE TREAT AND HOW DO WE COLLECT YOUR PERSONAL DATA?
5. WHAT DO WE USE THE DATA COLLECTED FOR?
6. WHAT ARE THE RIGHTS AND DUTIES OF USERS?
7. USE OF COOKIES AND LIKE TECHNOLOGIES
8. HOW LONG IS PERSONAL DATA STORED?
9. WHICH THIRD PARTY SHARES YOUR PERSONAL DATA?
10. WHAT ARE THE SECURITY POLICIES ADOPTED?
11. OTHER INFORMATION
12. CHANGE IN PRIVACY POLICY
13.CONTACT AND DPO DATA
I. Introduction
1.1. XEMII may establish specific rules applicable to a particular product, as appropriate, that will complement and prevail over this Privacy Policy and Terms of Use. In any case, it is necessary for the user to agree to the terms and conditions applicable.
1.2. This policy considers that established by Law No.709/2018 ("General Data Protection Act"), Act No. 8.078/1990 ("Consumer Defence Code"), Act No. 10.406/2002 ("Civil Code") and Act No. 12.965/2014 ("Civil Internet Framework") to clarify (i) what personal data we handle, how and for which it is handled; (ii) what its rights are under current legislation (iii) what are the XEMII obligations regarding the processing of its personal data. It does not, however, contemplate the practices of other organizations referenced by links in our Application.
II. DEFINITIONS
2.1. Before we explain what personal information we deal with, what the purposes of this treatment are, with whom we share your personal information.
We should clarify some concepts to help you better understand this Privacy Policy, whatever:
· Personal data holder: it is natural persons, end users and or legal representatives who provide their personal data for XEMII.
· Data Processing: any operation that XEMII and/or a company operating on its behalf carries out with Personal Data, such as collection, production, receipt, classification, use, access, reproduction, transmission, distribution, processing, filing, arming.
· Personal Information: all data related to the natural person identified or identifiable, which may include, name, CPF, IP address, but also, the customer ID, and other identifiers that, if analysed together, allow the identification of a Data Holder.
· Sensitive Personal Data: personal data of racial, ethnic origin, religious belief, political opinion, union affiliation or organization of religious, philosophical or political character, given in relation to health or sexual life, genetic or biometrics, when linked.
· Data Controller: person or institution, whether public or private, who has jurisdiction over the relevant decisions regarding the processing of personal data, such as those defining the types of personal data to be processed, the purposes of the processing, and its duration. A
XEMII is playing the role of Controller of Personal Data shared by you, User.
· Data Processing Operator: it is the person or institution, under public or private law, that processes data on behalf of the Controller. Cloud service providers are Data Processing Activity Operators.
· Data Processing Officer: person designated by XEMII to act as a communication channel between the Controller and Data Holders and the National Data Protection Authority (ANPD).
III. WHO ARE WE?
3.1. XEMII Digital Services Ltd., limited company, registered with CNPJ under 44.868.835/0001-33, and based in Alameda Santos 700, Bela Vista – St. Paul/SP, CEP 01418-200, is the holder of all rights to and responsible for the online purchase and sale platform of Cryptoactives, provided through the website hosted under the domain www.XEMII.with and application for mobile device (designed together as "Applicative"). XEMII makes relevant decisions regarding the processing of your personal data, such as those defining the types of personal data to be processed, the purposes of the processing, and its duration, therefore, being a Controller of Personal Data shared by you when using the
IV. WHAT PERSONAL DATA DO WE TREAT AND HOW DO WE COLLECT YOUR PERSONAL DATA?
4.1. Your data can be collected by XEMII as follows:
a) by navigating our site, making records and transactions in the Application;
b) sharing of key information for service delivery and XEMII processes; and
c) when you, the user, come into contact with our care channels.
4.2. Other possible ways of obtaining data by XEMII, as appropriate, are through external partners and information providers, which assist us in understanding demographic data and socioeconomic profiles, complementing the data collected by us.
4.3. Your personal data can also be collected through social networks, provided you grant permission to access the data on one or more networks.
4.4. Your personal information can also be collected through consultation with official public sources, such as a public or private database.
4.5. All the data collection sources we use ensure the protection and confidentiality of the user's data in accordance with the practices described here, the legislation and the applicable standards.
4.6. By conducting the record, navigating our Application, and using XEMII services, the following data and information may be collected:
a) Data records: full name, CPF, date of birth, telephone and e-mail;
b) Sensitive Data: digitized copy of a valid photo ID, plus selfies. This information is characterized as sensitive and essential personal data for identification control in computer systems and, without which, XEMII cannot provide the services provided here. Such information is necessary so that XEMII can provide its services safely, i.e. by identifying the user appropriately, and can be used, including facial biometrics.
c) Contact information: telephone numbers, with the aim of providing greater security to the services and reliability of the information provided by the user;
d) Credentials: we collect cryptographic password hashes, secure words, security PINs, and required security information chosen by the user for the authentication, account access and transaction process, for appropriate access control to your account;
e) Demographic data: gender, address, schooling, rent;
f) Financial data: we collect data needed to carry out real estate (R$), such as bank, account number and agency, as well as data and history of operations carried out in the Application to control it. We collect negotiation API keys and encrypted wallet address.
g) In addition to data related to user transactions with Cryptoactive, which includes profile, we handle data related to interaction with our communication channels, such as duration of visit, navigation paths in the Application, pageview behavior, characteristics.
h) Attendance data: interactions with our answering channels are also recorded, as are other user contact details, which may include chat content and voice recordings;
i) Relationship data: only when unambiguous permission is granted, can we capture data of which contacts are the user's relationship network;
j) Location data: we can collect location data from GPS (Global Navigation System), GNSS (Global Navigation Satellite System), mobile communications towers, Wi-Fi access points, or location from your IP.
k) Investor Profile Data: We can collect data related to the assets that the user normally invests in, for what period of time and how it would behave in the event of sudden loss of value.
l) Sports Preferences: We can collect data on the user's preference for specific teams (e.g. football).
4.7. By not sending the sensitive data and the sensitive data, the use of our channels, services and features may be restricted and even invalidated. XEMII may, as appropriate, request additional documents with the intent of ensuring full access to the Application's services, such as proof of rent and residence, necessary for upgrading the system.
4.8. The recruitment of the services provided by XEMII presupposes the sending of e-mails (e.g. e-mails, notifications and SMS) from the security and administrative branch, and this dispatch is indispensable for the execution and development of our activity.
V. WHAT DO WE USE THE DATA COLLECTED FOR?
5.1. The main purpose for which we collect personal data is to fulfill a contract with the user and offer the best experience, safely, efficiently and customarily. We also use the data collected to create, develop, analyze, communicate, operate, deliver and prioritize our products, processes and services to deliver customized and complete experiments. Without prejudice to the provision of this item, we can use the data collected data to:
a) To allow transactions with XEMII-supported cryptographic assets to be made, to create purchase and sale orders, to generate and allow access to your virtual wallet;
b) Promote our products, processes and services;
c) Personalize content, make changes to our products and channels.
d) Provide new promotional features, products and dynamics;
e) Offer new products and/or services to the user, as well as personalized care and portfolio monitoring;
f) Conduct research and campaigns to continuously improve the user experience of XEMII.
g) Solving problems and doubts, ensuring the quality of our services and care.
h) Establish a meaningful and assertive dialogue, respecting their interaction preferences, as well as sending important notices, such as notices, software change records, features, conditions and policies, among others;
i) To further refine our security by acting effectively in suspicious activities and violations of terms or policies;
j) Analyse the performance, trends and measure the Application's audience, check its browsing habits in the App, how the user arrived in the Application (e.g. through links from other sites, search engines or directly), evaluate statistics related to the Application.
k) Evaluate and monitor risks to the safety of the Application by refining and developing our security tools, especially with regard to our guidelines on money laundering prevention and counter-terrorism financing; and
l) Compliance with legal and regulatory obligations.
m) Secondary purposes that are not conflicting or excessive with respect to the purposes listed above, such as, or to defend themselves in judicial or extrajudicial conflicts, always in accordance with the following:
members legislation in compliance with individual rights and freedoms of users.
5.2. For the purposes of qualification, training and safety, XEMII may monitor or record telephone conversations with the same or with people acting on their behalf. By communicating with XEMII, the user understands, agrees and authorizes that communications can be heard, monitored and/or recorded without notice or prior notice.
5.3. The user agrees and authorizes XEMII to use, copy, reproduce, make available, transmit, treat, share and translate into other languages all and any statements, statements, opinions, impressions, comments and suggestions that the user decides to leave publicly on our website.
VI. WHAT ARE THE RIGHTS AND DUTIES OF USERS?
6.1. XEMII guarantees the rights that the user holds in accordance with the General Data Protection Act, the Civil Internet Framework and other members sectoral data protection laws, such as:
a) Access to personal data: allows the user to access in his own account his personal data provided in his record and to request additional information, if desired;
b) Rectification of your personal information: allows the user to request correction
moment, in case the user identifies that any of his(s) are incomplete, inaccurate or out of date;
c) Blocking or eliminating unnecessary, excessive or treated personal data in compliance with the General Data Protection Act: allows the user to request to stop the processing of his personal data, and the measure taken will be evaluated and taken according to each case,
d) Right of personal data portability: allows the user to request that XEMII provide him, or any third party he chooses, the personal data in a structured and interoperable format;
e) Right to exclude personal data processed with the consent of the holder of personal data: allows the user to request the exclusion of his personal data when the processing of this data is optional and has as a legal basis his consent, data maintenance is required
f) Right of information on the sharing of personal data: allows the user to request information about third parties with which XEMII shares his personal data;
g) Right to revoke consent at any time and right not to provide it and the consequences of not providing it: allows
that the user revokes his consent at any time, provided that depending on the nature of the personal data, the revocation may entail the impossibility of using the Application as a final character. The revocation of consent will have no retroactive effect.
6.2. To exercise your rights, the user may preferably use our Application's contact channels, unless the XEMII contract indicates otherwise.
6.3. If the user is one of our clients, prior to your request, XEMII will request additional information to confirm your identity through one of our KYC - Know Your Client tools. In the event that XEMII is not the applicant's Personal Data Controller, XEMII will inform the applicant of its position as Personal Data Operator and, if possible, indicate the Controller responsible for responding to your request.
6.4. In addition to rights, the user also has some duties stipulated here in this policy, some of which are governed by the terms of use, others in specific contracts with the user. In case the user does not observe them, especially duties related to the security of his personal data, such as acts of disclosure of his access information (login and password) to third parties, use of public access computers (e.g.: lan houses) or any other form of connection to the Internet that is not private and secure, or yet uses jailbreak mobile appliances or has applications from unofficial stores, XEMII will not be responsible for acts or facts arising from the collapse of these d.
6.5. Should the user require any assistance in exercising his rights, he should contact our Help Desk, for
half of the link, or with our Personal Data Manager at the email address: dpo@nossbank.com.br
VII. USE OF COOKIES AND LIKE TECHNOLOGIES
7.1. Cookies are small files that collect personal data while you browse the Internet. Our Application uses cookies to ensure the safe and proper operation of the platform. In addition, cookies, the Data Management Platform tool and similar technologies support the process of customer identification, communication and too many marketing actions, as well as enabling the protection of collected data. They store information on web browsers, used on computers, phones and other devices, which bring information about their use in our Application.
7.2. XEMII uses cookies of its own that are essential for monitoring, monitoring and tracking potential vulnerabilities, risks of incidents and information security incidents, to act preemptively and provide a safe environment for our clients. It also uses third-party cookies for statistical analysis of navigation data to evaluate our Application and constantly improve our services and products by providing more customized use experience.
7.3. Cookies themselves are essential so that XEMII can ensure a safe navigation environment and can provide proper service to the user, not being disabled. The user can disable third-party cookies in the settings in the Application, knowing that the XEMII features and services may not be provided or may be partially provided in the event of deactivation. In order to break into the DMP, the request must be made on the Settings menu.
7.4. By accessing and connecting to XEMII channels without disabling these technologies, the user agrees to receive a more personalized navigation experience and authorizes storage, processing and sharing of the information already mentioned here.
7.5. In addition to the above, the XEMII sends messages by electronic means as a notification center in the app itself, e-mails, text messages and notifications to confirm the app's activities for advertising purposes and uses technologies such as cookies, pixel tags, local storage, or The frequency of dispatch may vary, according to the user's interaction with these communications. At any time, the user may request the interruption of those e-mails, text messages and notifications through our communication channels. The application will be received by XEMII within 10 business days of the application, accessing:
a) Application Notifications and SMS, Preference Settings / Notifications menu.
b) Promotional e-mails, through their respective decadal link.
VIII. HOW LONG IS PERSONAL DATA STORED?
8.1. XEMII will store its personal information for the duration of the contractual relationship with the user, unless legal or regulatory provisions determine otherwise, and the maximum prescriptive deadlines laid down in the Civil Internet Framework, the Consumer Protection Code, the Code.
regulations that may affect the service provided. In cases where there is no contractual relationship, XEMII will keep the information that the user has agreed to provide us with until the request to discard the data and in accordance with applicable legislation.
IX. WHICH THIRD PARTY SHARES YOUR PERSONAL DATA?
9.1. XEMII may share your personal information and other information listed in item 4.6., previously indicated, with companies belonging to the same economic group as XEMII and with partner companies such as PINBANK xemii INTELLIGENT PAYMENTS S.A (registered under NCPJ No. 17.079.937/0001-05), for the processing of Cryptoactive purchase and sale operations, offering specific features (such as viewing and/or accessing your XEMII account), development and offering of products, services and records in the said companies. When sharing personal data with third parties is necessary for the development and provision of products and services that best serve the interests of the user, generation of statistical data and aggregates on the use of the Application, XEMII will adopt the application as much as possible.
9.2. XEMII may also share user data with third parties in audit processes for corporate operations, or with partners and service providers in cases necessary for contract execution with the user.
9.3. XEMII can collect user information through identity check agencies and data offices to detect possible fraud, as well as credit bureaus, profiles and credit risks for credit analysis.
9.4. XEMII can share user personal information with its partners to provide their services, execute the contract with the user, conduct credit analysis and fraud prevention, and implement its Compliance and Know Your Client policies, Wash Prevention.
9.5. XEMII can share user personal data with third parties to protect their interests in any dispute, whether administrative, judicial or arbitral.
9.6. XEMII may share its personal data with public authorities in the event of investigative or administrative or judicial proceedings in xemii or abroad (in this case, attempting to provide personal data with the same level of protection as in xemii).
9.7. XEMII may carry out international transfers of personal data, either through contracts with technology service providers located outside the country or through the requirement of personal data protection authorities or foreign government entities, etc.
X. WHAT ARE THE SECURITY POLICIES ADOPTED?
10.1. XEMII takes organizational measures, training and training its internal staff, as well as technical measures aimed at information security, for the protection of personal data, against unauthorized disclosure, improper access, modification and loss or leakage of data, in such a way as XEMII implements best security practices in the processing of personal data, such as:
like cryptography, periodic security monitoring and testing, firewalls, among others.
10.2. XEMII adopts log access control and tracking mechanisms, with different levels of restriction on access to collected data, ensuring in its specific contracts – either with internal staff or with partners or service providers – that it does not comply with this regulation.
10.3. Preserving your account's security is also your responsibility, so keep your environment safe. Take good practices in creating access credentials, do not share third-party data, such as logins and passwords, use strong credentials, do not use the XEMII password in others. It's also important to always move from our Application to its end, avoiding use in computers or public access networks and keeping the operating system and antivirus up-to-date.
10.3.1. XEMII does not send e-mails or notifications requesting confirmation or personal information, passwords, credit card numbers, encrypted wallet address, etc.; This could be phishing, a fraudulent practice that aims to induce the user to share personal information, logins and passwords with unintended people. It also does not send electronic messages with attachments that can be executed (extensions: .exe.with, among others) or links to any downloads. Never provide an answer to those e-mails and report to our answering channels.
10.3.2. In case the user is aware that any third party has access to their login and password, follow the procedure provided for in our Terms of Use.
10.4. In the event of a security incident resulting in destruction, loss, alteration, unauthorized access or leakage of personal data, the XEMII shall notify the user within reasonable time and take appropriate measures to account for the involved and mitigate.
XI. OTHER INFORMATION
11.1. This Privacy Policy is governed, interpreted and regulated by members legislation and should be read in addition to our Information Security and Compliance Policy practices, as well as our Terms of Use and, where applicable, with respective contracts.
11.2. The San Paulo/SP County Forum is elected to resolve any controversy arising over this Privacy and Privacy Policy.
11.3. These are integral and inseparable parts of this Privacy and Privacy Policy, and the following documents are considered incorporated by reference:
- Fees, commissions and limits;
- Terms of Use;
- Compliance policy; and
- Information security practices.
XII. CHANGES IN PRIVACY POLICY
12.1. XEMII is committed to reviewing this Privacy and Privacy Policy periodically to ensure that your privacy is protected.
compliance with the law, as well as to comply with the guidelines of the National Data Protection Authority (ANPD), which may, for these reasons, amend its terms at any time. Whenever there is a significant change, such as a new purpose for the personal information already reported, the user will be notified by means of the contact information provided by the user or by a warning in the Application. Upon notification, the user will have access to the new Privacy and Privacy Policy text.
XIII. CONTACT OF THE DPO
13.1. In case you have any questions and/or need to take care of any matter related to this Privacy and Privacy Policy, please contact us at dpo@nossbank.with.Br.
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